Experience Community | Experience Community

AI Center
Events
Groups
Ideas

New post
Log In or Register

What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
Join now to get product help, connect with thought leaders, and build your global network. 🏆

WELCOME TO THE QUALTRICS

Experience Community

27,372 Topics
74,895 Replies
45,044 Members

Get Started

Learn

Join the Fun

Ask a Question

Get help from other Qualtrics Community members

Submit an Idea

Submit, discover, and upvote product ideas to evolve the Qualtrics product roadmap

Thought Leadership

Expert discussions spanning customer, employee, & research excellence

2-Minute Tips

Watch our weekly video tutorial series answering your Qualtrics platform FAQs

Custom Code Solutions

Get custom code solutions (HTML, CSS, JavaScript, & more)

Basecamp

Access self-paced on-demand courses, Qualtrics certifications, and webinars

Rank & Rewards Program

Learn about how to earn Community points, badges, & level up

Week in Review

Community member success stories & Community highlights from the week

Merch Store

Redeem your points for exclusive Experience Community merch

Additional resources:

New to the Community Support Documentation Subscribe to Product Release Notes

Featured topics

X4 Seattle: March 17 - 19, 2026

The annual gathering of experience leaders arrives in Seattle X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mount

Forum|Forum|2 months ago

2561

Announcing our first X4 keynote speaker + calling ALL speakers 📣

Forum|Forum|2 months ago

1501

⬆ Level Up 2026 | Badge of the Month | January 2026

Forum|Forum|13 days ago

26441

Qualtrics’ fine-tuned AI outperforms general-use LLMs on survey research

Forum|Forum|3 days ago

410

Recently active
Product Forum
Thought Leadership

DukesterLevel 3 ●●●

CX Dashboards

Display score summary in a dashboard

We have a survey working perfectly to score phone calls that are observed by auditors. At the end of the survey, you get a wonderful scorecard like the one in the attached screenshot. How do we see this again? We want to mimic this display in a dashb

1 hour ago

QS17Level 2 ●●

Employee Engagement

Reporting on responses completion in EX dashboard

Hello All, I am looking for a solution where I can display the completion status of the survey participants on dashboard.For eg: John Doe CompletedIs there any where we can display completion status in EX dashboard? Thank you for your help.

408

1 hour ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - January 14, 2026

Features Released On Or Before January 14, 2026 AllNone. Features Starting On & After January 21, 2026 WorkflowsRedact and Substitute Data Task: This new task can be added to ETL workflows to redact or substitute data from a loader task based on

1050

3 hours ago

Taylor

Survey Platform (Before March 2021)

Does Qualtrics still calculate 'predicted duration'?

Hello - I like to include an estimated completion time in our survey emails, but noticed that Qualtrics no longer auto-calculates this time in the home menu. It used to be right here: ! I know that I can manually calculate the predicted duration

Answer option alignment

I need to align the top answer options with the bottom, the support suggested this css but it didn’t work:.mc.horizontal .choices { width: auto!important; }I also have this code related with the choices alignment, in case it conflicts with the added

282

8 hours ago

AlonsoCAdministrator

Badge of the Month

⬆ Level Up 2026 | Badge of the Month | January 2026

This month, in honor of International Day of Education (January 24), we're looking ahead and leveling up together in our Experience Community.Share what you're learning or committed to learning in 2026: a skill, subject, or area of growth you're purs

Exporting survey data from Qualtrics and the respondent identifier fields are redacted

Hi, I’m exporting survey data from Qualtrics and the respondent identifier fields (e.g., RecipientEmail/Name) are redacted as ******* in Data & Analysis and in the Excel export.How can I enable View Restricted Data for my Qualtrics user account ,

111

18 hours ago

BalajiNudurupatiLevel 1 ●

Employee Lifecycle

Is there a way to create Participant Trends in Dashboards when clubbing multiple surveys?

Hi Team,We are working on creating a dashboard with 4 onboarding surveys. We want to show the participant trend of the 4 surveys and individual participant summary for each survey.Please let me know how can I achieve this.Thank you.

172

22 hours ago

KBradyLevel 2 ●●

Survey Platform

Creating and add a class to the Custom CSS Code

I'm working on a survey where I need to conditionally add text to an existing question based on an embedded data value.Specific requirement:Embedded data variable: Example_Survey = ABC Add "Sample Text" to a question Only add this text if the class e

Reverting to Old Versions of Dashboards

I need your help!!!I have this survey that many people complete that requires them to upload file(s). After the deadline when I’m compiling the raw data, I use the “Revert to old versions of dashboards” button under settings on the Results tab (scree

1 day ago

DukesterLevel 3 ●●●

CX Dashboards

Display score summary in a dashboard

1 hour ago

QS17Level 2 ●●

Employee Engagement

Reporting on responses completion in EX dashboard

408

1 hour ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - January 14, 2026

1050

3 hours ago

Taylor

Survey Platform (Before March 2021)

Does Qualtrics still calculate 'predicted duration'?

Answer option alignment

282

8 hours ago

AlonsoCAdministrator

Badge of the Month

⬆ Level Up 2026 | Badge of the Month | January 2026

Exporting survey data from Qualtrics and the respondent identifier fields are redacted

111

18 hours ago

BalajiNudurupatiLevel 1 ●

Employee Lifecycle

Is there a way to create Participant Trends in Dashboards when clubbing multiple surveys?

172

22 hours ago

KBradyLevel 2 ●●

Survey Platform

Creating and add a class to the Custom CSS Code

Reverting to Old Versions of Dashboards

1 day ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

211

2 days ago

NewHomeCXManagerLevel 2 ●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

524

6 days ago

arulgsenthil

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

141

6 days ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

142

17 days ago

Tree_TopsLevel 1 ●

Help and Support

Question About AI Webinar Registration

I received an email invitation for the AI webinar “Insights Unlocked: Empowering Researchers with AI and Synthetic Data” on 3rd December. Unfortunately, I can’t register because I don’t have a valid work email address. Am I still eligible to attend i

612

27 days ago

MarkGrunskeLevel 2 ●●

Help and Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

382

30 days ago

AmandaGlynn

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

291

2 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

9628

2 months ago

monica.irizarryLevel 1 ●

Welcome and Introductions

Introduction - Mónica Irizarry

Hello! My name is Mónica Irizarry, Research Supervisor from Banco Popular de Puerto Rico. Would love to connect with other Financial Institutions to learn from their CX Programs and how they are optimizing the use of Qualtrics.

733