Closed survey - How do I re-open it? | XM Community
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Closed survey - How do I re-open it?

  • 29 May 2020
  • 2 replies
  • 1734 views

I was asked top close a survey yesterday, which I duly did. However I have come in to the office today and I have been asked to re-open it.
I have been looking at all the options but I cannot find a re-open option.
I would be grateful for some guidance.
Thanks.

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Best answer by rondev 29 May 2020, 10:18

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2 replies

Userlevel 7
Badge +22

From distribution tab, you can click 'resume response collection'

Userlevel 3
Badge +5

Hello I can not locate a "resume response collection" button.
The closest thing I can find is a "retake survey" option. Is there another way to reopen/edit a survey once it has been submitted?

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