Why is Qualtrics giving me a SurveyID number

Jmurray135
Jmurray135 DublinCommunity Member, Qualtrics Brand Admin Qubie ✭

Hi,

I am trying to connect Tableau to Qualtrics via a Web Data Connector(WDC). I have completed this task numerous times without issues. When I tried it today for one survey I am receiving an error that states my SurveyID is not valid. The error message is as follows:

Has anyone else experienced this issue before and if so how did you resolve for it?

I can confirm the survey does exist and has been published.

Many thanks,

Joseph

Answers

  • ChristianB
    ChristianB ProvoModerator, Community Member, Qualtrics Brand Admin Moderator

    Hi @Jmurray135! If you have not yet already, I’d recommend reaching out to our Integrations Specialty Support team, as they are best equipped to help answer questions and provide support! :)