Alternative end of survey messages based upon scoring | XM Community
Question

Alternative end of survey messages based upon scoring

  • 30 June 2020
  • 1 reply
  • 7 views

I've created a set of questions and have tried to create two different end of survey messages based upon score, so one is a pass and the other a failure. It won't work and only diverts to one of the messages and ignores the other:
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1 reply

Userlevel 1
Badge +2

The survey flow looks right - is your scoring definitely set up properly? And you have definitely loaded the two different messages to your two end of surveys?

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