getting response mapping error

RaviBidar
RaviBidar BangaloreCommunity Member Qubie ✭
edited July 2020 in Integrations

getting below error debug email after taking survey.

Error. Salesforce Response Mapping: Unable to login to salesforce, invalid credentials. Salesforce API error: INVALID_LOGIN: Invalid username, password, security token; or user locked out.


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Answers

  • JenCX
    JenCX Broomfield, COCommunity Member, XM Advocate, XMPN Member, Qualtrics Brand Admin Wizard ✭✭✭✭✭

    Are you using actions or tools to log into SFDC from Q? If you're using tools, I suggest instead using actions. Actions seem to be much more reliable, in my experience.

    If you're using actions, I'd recommend editing your action and inputting the credentials you used again.

  • RaviBidar
    RaviBidar BangaloreCommunity Member Qubie ✭

    I am getting this below in response mapping. after taking survey response.

    StatusCodeError: 307 - "The URL has moved here\r\n"


    Anyone knows this error ? why it is coming like this ?