getting response mapping error | XM Community
Question

getting response mapping error


getting below error debug email after taking survey.

Error. Salesforce Response Mapping: Unable to login to salesforce, invalid credentials. Salesforce API error: INVALID_LOGIN: Invalid username, password, security token; or user locked out.


2 replies

Userlevel 7
Badge +11

Are you using actions or tools to log into SFDC from Q? If you're using tools, I suggest instead using actions. Actions seem to be much more reliable, in my experience.
If you're using actions, I'd recommend editing your action and inputting the credentials you used again.

I am getting this below in response mapping. after taking survey response.
StatusCodeError: 307 - "The URL has moved here\\r\\n"

Anyone knows this error ? why it is coming like this ?

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