Weekly Product Release Notes - September 23, 2020

Entries that are bolded indicate recent product updates.

• If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 


• If you have questions about what’s on the product roadmap, please see our Product Updates page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.



CoreXM



1. Ticketing in the XM Mobile App: This feature will introduce ticketing functionality into XM Mobile.



XM Directory



2. WhatsApp Distributions: XM Directory users can now send distributions in WhatsApp.



CX Dashboards



3. Closing the Loop: New page guiding users on how best to set up a ticketing / close the loop system in Qualtrics.



Extensions



4. Sending Invites Through Marketo: The Marketo extension now supports Marketo smart lists

Special Announcement: We published 52 new pages to the Japanese Support Site!