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Mapping to salesforce

  • 10 July 2018
  • 2 replies
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When I selected the checkbox and set the value for the Variable Naming in Recode Values as first screenshot:
!,But when I set the selected choices recode in mapping salesforce fields, I get the number like sort number, no the Variable Naming value. When I selected the recode checkbox and the get the number again. Is there something wrong?
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Best answer by Rich_Boits_Walker 12 July 2018, 03:50

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Hi @annaWang
I have run into this when trying to shorten long answer choices for display in SalesForce, and found that the _variable name_ is not currently available for use as reporting text. To get around this I used javascript to set an embedded data field with the text I wanted to report and mapping to the new embedded field to SalesForce as a text field.

You may find a better solution through support, but this solved it for me. If not you can make and enhancement request (here) by filling out the form and selecting enhancement request.
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Thank you so much @Rich_Boits_Walker
I solved the issue by javascript and embedded data as you said. Thanks again.

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