Emails triggers during survey completion | XM Community
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Emails triggers during survey completion

  • 29 September 2020
  • 2 replies
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Hello,
We added a Consent form at the beginning of our survey. When the participant consents by clicking on Yes, we would like for him to receive a copy of his consent form even if the survey is not completed.
Could it be feasible?

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Best answer by MatthewM 30 September 2020, 15:39

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Userlevel 7
Badge +27

I haven't tried it, but I think you could set up a JSON Event Action to send an email. Then use a web service call from the survey flow to trigger the JSON Event.

Userlevel 7
Badge +30

Hi DJA_Team,
If you need a non-coding solution, you could make the consent form a separate survey and have it redirect to the URL of the main survey. They can be connected in such a way that they look like they are a single survey. See https://www.qualtrics.com/support/survey-platform/common-use-cases-rc/pulling-data-into-a-second-survey-longitudinal-surveys/#DistributingtheSecondSurvey
Use Actions in the consent form survey to email a copy to the respondent when they finish that section.

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