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NPS score display in Dashboard with loop & merge function

Sand
Sand FranceCommunity Member, Qualtrics Brand Admin Qubie ✭
edited June 23 in CX Dashboards

Hello all,

I used "loop and merge" to repeat NPS questions & drivers for all brands selected (multiple choice) in 9 surveys .

In fact I have 15 brands * 9 surveys = 135 brands possible choices ( 5 brands are similar for the 9 surveys, the 10 others are different)

In the dashboard (consolidating the 9 surveys), when I want the NPS score by countries for each of the 135 brands, I don't manage to get all the brands, here is what I get :

  • Brand choice 1 (so this NPS score is an average of 9 surveys with brand 1 selected)
  • Brand choice 2.........
  • Brand Choice 15

Instead of the 135 brands...(which I manage to get with "count" metrics in a simple chart)?

  • Brand 1
  • Brand 2
  • ....
  • Brand 135

Thanks for your help !

Answers

  • PeeyushBansal
    PeeyushBansal IndiaCommunity Member, XMPN Member, Qualtrics Brand Admin Wizard ✭✭✭✭✭

    Simplest way is to stack your data and use stacked data for dashboard.