NPS score display in Dashboard with loop & merge function | XM Community
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NPS score display in Dashboard with loop & merge function

  • 18 December 2020
  • 1 reply
  • 10 views

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Hello all,
I used "loop and merge" to repeat NPS questions & drivers for all brands selected (multiple choice) in 9 surveys .
In fact I have 15 brands * 9 surveys = 135 brands possible choices ( 5 brands are similar for the 9 surveys, the 10 others are different)
In the dashboard (consolidating the 9 surveys), when I want the NPS score by countries for each of the 135 brands, I don't manage to get all the brands, here is what I get :

  • Brand choice 1 (so this NPS score is an average of 9 surveys with brand 1 selected)

  • Brand choice 2.........

  • Brand Choice 15

Instead of the 135 brands...(which I manage to get with "count" metrics in a simple chart)?
  • Brand 1

  • Brand 2

  • ....

  • Brand 135

Thanks for your help !


1 reply

Userlevel 7
Badge +33

Simplest way is to stack your data and use stacked data for dashboard.

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