Weekly Product Release Notes - December 21, 2020

Entries that are bolded indicate recent product updates.

• If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 


• If you have questions about what’s on the product roadmap, please see our Product Updates page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.



CoreXM



1. Exporting Tickets to CSV or TSV: More advanced filters for ticket export, such as status and owner. Ability to export activity history.


2. Partial Completion: When electing to automatically delete responses in progress, you can now choose from a wide variety of timeframes, not just one week. This update applies to surveys as well as EX projects.


3. Organization Settings: Updated user interface.


4. Self-Serve SAML SSO: Brand admins can now set up their own SAML SSO connection right inside Qualtrics.


5. Languages in Qualtrics: New section outlining different areas of the Qualtrics product that customers can translate


6. Results-Reports Overview: Page revised for clarity. 


7. Ticket Permissions: 2 new features: ability to upload a CSV file to create and assign ticket groups in bulk & ability to delete ticket groups.


8. How to Get & Decrypt a SAML Response: Information on how to get and decrypt a SAML response for SSO.



Website / App Feedback



9. Embedded Feedback: Embed a helpfulness question on your site content so visitors can rate the content and provide feedback right on the page. 


10. Intercept Options: New section explaining the new “Link to XM Directory” option. 


11. XM Directory Segments for Digital Intercept Targeting: New page describing how to use segments from XM Directory to control your intercept targeting.



CX & EX Dashboards



12. Qualtrics XM App: When viewing responses in the app, you can now see related tickets. You can also now filter responses.