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REMOVING EXTRA ROW IN A SIDE BY SIDE QUESTION (MATRIX)

MCC11201
MCC11201 New YorkCommunity Member Qubie ✭
edited June 23 in CX Dashboards

Can anyone recommend how to remove an extra row in a side by side matrix question? See red arrow below. Your help is always appreciated.


Best Answer

  • ChiragK
    ChiragK GUJARATCommunity Member Guru ✭✭
    Accepted Answer

    Click on "Candidate 1" to edit, then clear all text(i.e. Candidate 1) and then press enter. Make sure you don't have any previously recorded user responses in this survey otherwise it might affect the reporting data. Hope this helps.