We've released Groups, a new feature that enables us to connect community members of similar industries and interests in a shared, private space. You can check out all of the details here, including information about who can join, how to join, and what Groups are currently offered. Please leave your feedback through this Community Groups Feedback Survey.
what use for transactional data ?
In my automatic contacts imports, I use both the embedded data (fixed customer data) and the transactional data (new data at each interaction with the customer).
The problem is that I can only use the embedded data in my surveys. So I ask myself the question of the usefulness of transactional data or just to look at a single contact in the XM directory ?
Or maybe someone has already managed to pull transactional information up in their survey flow ?