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Is there a way for me to download a list of all my unsubscribed/opted out contacts?

stephendashton Lehi, UtahCommunity Member, XMPN Member, Qualtrics Brand Admin Qubie ✭
edited June 23 in Survey Platform

I'm interested in downloading a .csv file of ALL my contacts that have unsubscribed/opted out of my Qualtrics surveys (over the years) so I can add those same emails to my organization's point of sales Do Not Contact databases. I can't find a way to do that. Does anyone know if it can be done? (I don't have DirectoryIQ.)



Best Answer

  • Mishraji
    Mishraji IndiaCommunity Member, Qualtrics Brand Admin Superuser ✭✭✭✭
    Accepted Answer

    Assuming that all these contacts are present in contact list(s), you can filter out opted-out contacts from a particular list and download them in a CSV file.

    If you have multiple contact lists, you will have to download the export from each contact list.