Contact Import Automation Run Time | XM Community
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Contact Import Automation Run Time

  • 1 June 2021
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We have a contact import automation that runs daily and it takes sometimes more than 4 hours (usually at least 3) for the import to finish. The file size is well under the limit (around 25MB and more than 200K contacts) and I am wondering if there is anything that can be done to decrease the time it takes to finish the import?

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Best answer by Mishraji 6 June 2021, 05:36

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lldropp - For 200k contacts, it is expected to take 3 hrs. Not sure if you can do anything here.
However, have you tried breaking down your file into 2 or more files and using different automation for each file. Not sure if it will help but worth a try.

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