Use existing responseID in email trigger to link responses | XM Community
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Use existing responseID in email trigger to link responses

  • 14 June 2021
  • 2 replies
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L

Hi
I am creating a set of surveys for a longitudinal study (survey a, b & c).
I have followed the following instructions to be able to keep contact data (survey a) and survey data pseudo-anonymised for the initial baseline survey (survey b)
https://www.qualtrics.com/community/discussion/11560/best-practices-for-pii-and-phi-when-joining-a-longitudinal-study-from-an-anonymous-survey-linkUse Qualtrics for Human Subject Research: Using a Screener Survey - Knowledgebase / Email and Collaboration / Qualtrics - Brown IT Service Center
I now have one more survey (survey c) that needs to be completed at specific timepoints around 3 months apart. I need to be able to link the responseID from these initial surveys (a & b) in to the email trigger that I send out at these timepoints (c). I'm sure this is probably a simple action but I am completely new to Qualtrics and need a little help.

Thank you!
Lucy

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Best answer by bstrahin 15 June 2021, 23:04

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bstrahin
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LucySE check into if you have XM Directory. It is useful for longitudinal studies. I suggest reading this support article: https://www.qualtrics.com/support/survey-platform/actions-module/xm-directory-task/#SendingEmails
You would choose scheduled, based on survey completion and set the time to 30 days out.

L

bstrahin It looks like I have XM Directory which will definitely be helpful. How would I go about finding the response IDs from the initial survey and linking that with the email responses?
Thanks

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