Community Groups are officially here!
We've released Groups, a new feature that enables us to connect community members of similar industries and interests in a shared, private space. You can check out all of the details here, including information about who can join, how to join, and what Groups are currently offered. Please leave your feedback through this Community Groups Feedback Survey.

Weekly Product Release Notes - June 17, 2021

KatharineS
KatharineS Seattle, WACommunity Administrator, Community Member, Qualtrics Brand Admin Administrator

RECENT UPDATES | RELEASED ON OR BEFORE JUNE 17, 2021

CoreXM
  • Certified Questions: Standardized demographic questions integrated with XM Directory. Now generally available.
  • SMS Distributions: Customers can request the ability to send SMS from an alphanumeric ID.
Actions
  • TextFlow: You can now trigger actions based on topics and sentiments detected in oncoming responses.
  • Zendesk Event: New event in Actions to trigger a workflow based on events in Zendesk (e.g., ticket assignee is changed).
Actions
  • Segments & Lists Tab: Segments, lists, and samples are being combined into one tab in XM Directory. This feature is rolling out gradually and may not appear in eligible accounts for several days
  • Managing Multiple Directory Contacts: New section of support page added for opting out contacts in bulk with a file upload.
EX

UPCOMING FEATURES* | STARTING ON AND AFTER JUNE 23, 2021

Mobile SDK
  • Multi-Intercept Support: A new version of Mobile SDK that enables multiple intercept capabilities. Note: API documentation for this feature will be updated once this feature is released.
  • Mobile Embedded Feedback: This guided setup presents a natively-built, conversational listening solution to gain higher engagement in app users.
EX
  • Action Idea Boards: New feature for Lifecycle and Engagement projects. Action idea boards help dashboard owners crowdsource ideas from their team on what they should do to improve employee engagement.

FEEDBACK AND QUESTIONS

  • If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 
  • If you have questions about what’s on the product roadmap, please see our Product Updates page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
  • You can provide feedback on the Weekly Product Release Notes here.


*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.