Task Type SAP Customer Experience missing | XM Community
Question

Task Type SAP Customer Experience missing

  • 29 June 2021
  • 1 reply
  • 13 views

Hi
I miss the task type "SAP Customer Experience" as outlined here: https://www.qualtrics.com/marketplace/sap-cx-integration/
How can this be added?
Thank you


1 reply

Userlevel 3
Badge +7

Hi @ThomasR 

  1. Once logged in, navigate to the Marketplace within your Qualtrics account. You can usually find it in the top-right corner of the screen.

  2. In the Marketplace, use the search bar to look for "SAP CX Integration" or similar keywords.

  3.  Locate the SAP CX Integration task type in the Marketplace listings. It should be listed with other available task types.

  4.  Click on the SAP CX Integration task type to view more details. There should be an option to install or add it to your Qualtrics account. Follow the prompts to complete the installation process.

  5. Once installed, you may need to configure the task type settings according to your requirements. This might involve setting up authentication with your SAP CX system and any other necessary configurations.

Thank you

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