Block recipient data and response summary in email?

Espikol
Espikol Community Member Qubie ✭
edited July 13 in Survey Platform

I'm testing a function by which respondents can refer family members to the survey. While the email trigger from piped text works fine, each email includes full recipient data and a response summary even if I have the 'Include Response' box unticked. Is there a way to action this so I won't have respondents' data/responses exposed to their family members?

Answers

  • MatthewM
    MatthewM Chicago, ILCommunity Member, Qualtrics Brand Admin Superuser ✭✭✭✭

    Are you using Email Triggers or Actions? The response data should not appear in the messages if the appropriate boxes are checked/unchecked. Perhaps the survey needs to be published after making these changes?