How to disable accounts in bulk? | XM Community

How to disable accounts in bulk?

  • 7 July 2021
  • 5 replies
  • 133 views
A
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Hey everyone,

I was curious what are the steps needed to disable accounts in bulk rather individually?
We have over 800 + users on our license... but we're going to disable accounts since they're on a new platform.
I understanding running an API would solve this. But I'm not exactly sure how/where to start

JesperAndersen 2 months ago

I found the API solution and just wanted to add it here in case anyone else is looking for it.

 

Use this PUT call:

https://co1.qualtrics.com/API/v3/users/{UserID}

With this in the body:

{
  "status": "disabled"
}
 
Pretty easy once you know, but still not great for mass updates.
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5 replies

F
Badge +1

Hi,
we have the same requirement.
Did you understand which is the API call to disable account?

Best regards

W

i have almost 50k plus accounts and readily need to disable and enable.
only solution suggested is to use an API call. but is there any other better way to do so? hope this features can be upvoted and worked on

R
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Did anyone find the solution, please let me know as well.

JesperAndersen
Rank
Userlevel 3
Badge +11

Does anyone know if a solution for this was found?

JesperAndersen
Rank
Userlevel 3
Badge +11

I found the API solution and just wanted to add it here in case anyone else is looking for it.

 

Use this PUT call:

https://co1.qualtrics.com/API/v3/users/{UserID}

With this in the body:

{
  "status": "disabled"
}
 
Pretty easy once you know, but still not great for mass updates.

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