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Recoding questions for dashboards

Jeb
Jeb ACTCommunity Member Qubie ✭
edited August 4 in CX Dashboards

Hi XM Community,

I have 2 surveys that have the same multiple choice question. I am using a dashboard to pull the answers into a chart however the 2 separate surveys have different values for the multiple choice selections - ie. survey1 has choices 1, 3, 4, 5 & 8 then survey2 has the same choices but they are coded as 1,3,4,5 & 6. The surveys are live and already have respondants. When I pull the chart in it is showing values 6 and 8 as separate but I want to combine then as they are the same choice in effect. How can I do this? Please help, I just can't figure this out :(

Best Answer

  • Harshal_
    Harshal_ IndiaCommunity Member Guru ✭✭
    Accepted Answer

    Hey Jeb,

    You can change the recode values on the dashboard itself by clicking on the gear icon before the particular field for which you want to change the recodes, and it will solve your problem.