Identifying respondents | XM Community
Solved

Identifying respondents

  • 28 September 2018
  • 2 replies
  • 5 views

Hi. I'm quite new to using Qualtrics and have just sent out my first customer survey. I distributed the survey using an email mailing list and one of the respondents has asked to be taken off the mailing list, but I don't know how to find out who it was.
icon

Best answer by Jesi 28 September 2018, 09:00

View original

2 replies

Userlevel 7
Badge +33
do you have email id of person you want to optout.
Badge +1
@lisacairns
1. You can check the email id and remove from the distribution list
2. You can opt out the respondent from mailing list, so they wont receive further invite

Leave a Reply