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Qualtrics Site Intercept code in China cause slow page load?

AbdulDezkam
AbdulDezkam [email protected]Community Member, Qualtrics Brand Admin Guru ✭✭

I am being informed by our IT guys that the zone code from Qualtrics (site intercept) is taking 2 seconds to load on our China website. We have placed the code at the very end of the page load.

But 2 seconds is quote a lot.

Any one have experience with Qualtrics Site intercepts in China? or have any idea/direction for how to optimize the page load/ load time for qualtrics code?

Would be HIGHLY appreicated.

Thanks!

Best Answer

  • AnthonyR
    AnthonyR Tucson AzFounding Community Member, Community Member Superuser ✭✭✭✭
    Accepted Answer

    @AbdulDezkam

    I would touch base with Support on this. It sounds like the server for your Qualtrics account is geographically far. I am not sure, but they may be able to clone the intercept to another more geographically close server to improve load times. Either way, I imagine their Engineers should be informed!

Answers

  • AbdulDezkam
    AbdulDezkam [email protected]Community Member, Qualtrics Brand Admin Guru ✭✭
    edited December 2017

    Thanks, AnthonyR, will try the support and see if they can sort this out for us. Will keep this thread updated.

    Ps. how can I remove the "Accepted answer" on my own post? lol :-D

  • @AbdulDezkam - I went ahead and removed that for you :smile: ... I'll also look into making that easier for community members to change in the future!