Matrix table issue on mobile | XM Community
Question

Matrix table issue on mobile

  • 9 April 2019
  • 1 reply
  • 6 views

I am using 4 matrix tables one after the other (with page breaks between them) in my survey. While the survey works perfectly well on my computer, trasistion from one matrix table to the other does not happen while responding to the survey on mobile. The next page containing the next matrix table comes, but the table is not visible. On this blank page only the 'next' and 'back' arrows are visible on the bottom. But when I refresh the page, the matrix table suddenly appears. I am worried that respondent to my survey may quit seeing a blank page.

1 reply

Badge +1
Did you try removing the page breaks?

If you need them, you could insert some JS to refresh the page automatically when loaded.

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