Skipping one option while mapping to Salesforce | XM Community
Question

Skipping one option while mapping to Salesforce

  • 11 June 2019
  • 1 reply
  • 21 views

Userlevel 7
Badge +23
  • Level 5 ●●●●●
  • 449 replies
Hi all,

Has anyone encountered the following dilemma:
We have a matrix question with several statements and with one of the options being N/A. In SF we have a numeric field, and we don't want to change the field type to map the N/A there. We want the field to be empty in case there is an N/A option selected by the respondent.

How can we do it? In the actions I don't see any kind of easy solution for this.

Thank you in advance!

1 reply

Userlevel 7
Badge +11
This may be too simple to be the solution, but what happens if you mark 'exclude from analysis'?

Leave a Reply