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"Was this helpful?" Implementation

nleeheidt_1
nleeheidt_1 MinnesotaCommunity Member, Qualtrics Brand Admin Qubie ✭
edited June 22 in Website / App Feedback

Has anyone implemented this feature on their site using Qualtrics?
I found this blog post that is a bit old, but wondering if this is the best way to implement this feature:
https://medium.com/@johndavidsimmons/custom-interactive-feedback-widget-with-qualtrics-site-intercept-df3f73b7b599

We have a Resource Center type site with articles we'd like to utilize this on.

Thanks! Nalie

Best Answer

  • KendraR
    KendraR Provo, UTModerator, Community Member, Qualtrics Brand Admin Moderator
    edited June 2020 Accepted Answer

    Hey, @nleeheidt_1! Just wanted to let you know that the "Was this helpful?" feedback element found on our support site was not done with a custom HTML creative through Web/ App Feedback. Instead, we have a custom build involving API setup! I would recommend posting this in our Product Ideas category if you are wanting a feature for the HTML creative type. Be sure to review the How to Write a Good Product Idea template and our Ideation Guidelines before you post your idea!

Answers

  • Nick_Baggett
    Nick_Baggett Birmingham, ALCommunity Member, Qualtrics Brand Admin Qubie ✭

    I've been approached by someone (in charge of my employer's web pages) with this very question. I would love to speak to someone about getting a solution in place - or at least hearing suggestions about what could be done. Thanks!