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Advanced loop & merge from a matrix
So I took a 4-5 year break from Qualtrics and now I am very rusty.... I have a 5-point matrix scale (strongly disagree, disagree, neutral, agree, and strongly agree). I want to loop & merge from BOTH "strongly disagree" and "disagree" but only use one follow-up question. Qualtrics support just told me this isn't possible that if you want a Looped question for both "Disagree" and "Strongly Disagree" options I will need to have two questions.
Has anyone else learned how to program this workaround?!?! I use to program this type of question all the time so it is super frustrating I can't remember how