How to provide a random coupon code at the end of a survey | XM Community
Question

How to provide a random coupon code at the end of a survey

  • 13 August 2019
  • 3 replies
  • 56 views

Badge +1
When an owner buys a product and opts in to communication, we send them an email via CRM asking them to take a survey.
I cannot pass through the email from CRM, and I don't want to ask the respondent again for their email address.
I want to add an incentive via a coupon code for another product.
I have to pre-generate the list of coupon codes.
I have 50K codes, and I want to select one to pipe in on the end page after a survey is completed. Then I want to never use that coupon again.
What is the best way to do this?

3 replies

Userlevel 4
Badge +17
Can you pass the code via a query string in the link to the survey?
Badge +1
I may be able to do that. If I could, how would I use that to solve the problem? Wouldn't a savvy respondent see the code in the URL and just take the code? How do I only serve the code to those who complete the survey?
Userlevel 4
Badge +17
Do you have access to Authenticator? That also might lead you down the right way.

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