How to activate the Benefit Optimizer? | XM Community
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How to activate the Benefit Optimizer?

  • 26 August 2019
  • 1 reply
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Hello,

I am trying to create a Benefit Optimizer project in our sandbox (as per the Product Updates training) but can't see the option for this kind of project type. I understand that the template would be under Product Experience projects. We only have EX activated so I was wondering if we need some further permissions or features to be activated?

At the moment when I go to our PX project types I can only see these:

!

Anyone would know what I should do?

Many thanks in advance,
Kind regards,
Kristina
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Best answer by MaryC 26 August 2019, 18:44

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Benefit Optimizer is a conjoint tool. From the looks of your screen, you do not have that turned on for your instance (could be missing from your contract or not turned on for your license). I have conjoint on my contract but do not allow just anyone to run a conjoint study.

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