Can I trigger an email to be sent when a survey is activated? | XM Community
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Can I trigger an email to be sent when a survey is activated?

  • 31 August 2019
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J
I have a survey that is used to collect application data that we activate/deactivate whenever we run recruitment for volunteers as it takes place at different times throughout the year.

I am using a separate survey to create a mailing list of interested candidates who look to apply when the survey is deactivated (the inactive message sends them to this survey) - is there a way to automatically send an email to this mailing list once the original survey is reactivated? I can do it manually but if it could be automated it would be great!
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Best answer by JenCX 5 September 2019, 17:46

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JenCX
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Are you activating the survey manually? If so, I can't think of a way to send a distribution to that mailing list automatically. If you're not activating it manually, then you could potentially set up a distribution for the specific day you'd like to send the survey and have it sent to the mailing list (which should be accurate as of the last input).

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