Autoplay Video | XM Community
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Autoplay Video

  • 20 September 2019
  • 4 replies
  • 229 views
M
Hi everyone

I am having some trouble getting a video downloaded from my hard drive onto Qualtrics to autoplay properly. I have followed tutorials online and the part I am getting stuck on is enabling autoplay in the source code. I have tried finding autoplay = "false" in the source code and changing it to autoplay = "true" and I have tried adding "?autoplay=1" to the end of the video identifier. Additionally, even when I have uploaded the video from my library and added the "?autoplay=1" to the end of the URL it still does not work. This is probably a simple explanation but I am at a loss and working on a deadline so any help would be appreciated. Below is the source code and the URL for the video

Source: <video class="qmedia" controls="true" height="500" preload="auto" width="500"><source src="https://ugeorgia.ca1.qualtrics.com/CP/File.php?F=F_9Miz0bR8KvsdXgh" type="video/mp4"><embed align="middle" autoplay="true" bgcolor="white" class="qmedia" controller="true" height="500" pluginspage="http://www.apple.com/quicktime/download/" src="https://ugeorgia.ca1.qualtrics.com/CP/File.php?F=F_9Miz0bR8KvsdXgh" type="video/quicktime" width="500"></video>

URL: https://ugeorgia.ca1.qualtrics.com/CP/File.php?F=F_9Miz0bR8KvsdXgh?autoplay=1
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Best answer by ahmedA 21 July 2021, 22:45

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4 replies

A

Hello,
I have the same issue - I tried all of these steps but my video still does not play. It seems like the code change (to autoplay = "true") doesn't work.
Also, when I'm changing "src=" by adding "?autoplay=1" or "?&autoplay=1" in HTML view my video turns black and has zero seconds.
Matt, did you solve the problem? Maybe someone else has an idea? I will be grateful for your help, my master's thesis is suffering!


R

I have the same issue... within the editor the autoplay does work, but as soon as I check the video in preview mode or published mode there is no autoplay. Did you manage to solve the issue?

P

Hi everyone, I have a similar problem. Autoplay (?autoplay=1 after video link) does work within the editor and in preview mode but not on published mode.
Did someone manage to find the solution? Thanks!

A
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Badge +21

Thankfully media will NOT autoplay without the user first interacting with the webpage, therefore, if you want to it to autoplay, add it on page 2 and have some questions on page 1.

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