Contact list with multiple email addresses for same contact | XM Community
Question

Contact list with multiple email addresses for same contact

  • 31 October 2019
  • 1 reply
  • 46 views

Userlevel 4
Badge +4
I have a contact list has an alternate email address for some contacts in the list. When they have two (or more) addresses, is it possible to send invitations/reminders to both email addresses but treat them as a single contact? I do not want the contacts to be able to complete the survey multiple times. However if the contact completes the survey from either of the addresses, I would like reminders to stop being delivered to both addresses.

1 reply

Userlevel 5
Badge +15
Cool idea, @TerryH ! I'm not sure whether this is possible. If you don't get a good response, I'd suggest submitting it as a product idea.

Leave a Reply