No questions are being displayed to respondents. Urgent. | XM Community
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No questions are being displayed to respondents. Urgent.

  • 29 April 2018
  • 5 replies
  • 15 views

After editing an active survey, none of my questions are displayed to respondents anymore. Does anyone know why this happens or how I can fix it? The survey is still active.
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Best answer by Akdashboard 30 April 2018, 16:03

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5 replies

Userlevel 7
Badge +27
Did you change any survey flow logic? If so, that would be the first place to check.
Userlevel 6
Badge +45
Yes, what changes did you make?
Userlevel 7
Badge +6
@villeJ - Also, an exported .qsf would help us identify the problem. Right now there is no where near enough information for anyone to help you.
TomG I didn't change any logic. I just altered the wording of some questions and combined two text boxes. And deleted one text box. Some people are able to complete it, others get stuck.
Userlevel 7
Badge +6
@villeJ - Again, can you provide an export of the survey (.qsf) so we can help investigate?

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