Dashboard slow due to lot of custom metrics

[Deleted User]
[Deleted User] Guru ✭✭
edited June 23 in CX Dashboards

We have lot of custom metrics in dashboard and dashboard takes lot of time to load and export, How someone facing similar issue handle this.

Comments

  • AliLN
    AliLN Lowell, MACommunity Member, XM Advocate, XMPN Member, Qualtrics Brand Admin Guru ✭✭

    Do you have many years of historical data? Do you need all of these years? I would suggest removing some of the historical data from the system, or having it in a separate dashboard to minimize the amount the calculations have to work through.

  • jbetzmoretti
    jbetzmoretti Community Member, Qualtrics Brand Admin Guru ✭✭

    we divvy up our views over multiple tabs to avoid this. unfortunately, we're using so many widgets and features that we cannot fit everything onto one page without seeing chrome crash

  • ana_velez_voce
    ana_velez_voce MedellínCommunity Member, Qualtrics Partner, XMPN Member, XMPN Champion, Qualtrics Brand Admin Superuser ✭✭✭✭

    Sometimes reindexig the data can help to make it faster. You can accomplish this by creating a new field in the back, can be map an embedded data again, and allowing it to charge with that new field. Is what support has suggested to me before

  • @ana_velez_voce you mean creating embedded field in survey flow will speed up.