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Survey Workflow - Is it possible to manage a branching workflow (emails
Is it possible to manage this type of flow using Qualtrics Surveys and ticketing?
1. Teacher submits survey --> Admin
** Send Admin custom email message or ticket with concise details of survey.
** Send email to Teacher with copy of survey responses
2a. Admin - Deny - ** Send email back to teacher
2b. Admin - Approves --> ** Send email to Admin Assistant (CC)
Admin - Approves --> ** Send email Attendance Office with details.
Does anyone have a sample they could share?
Not sure how this would work in the ticketing realm.
Would the Admin have to reassign the ticket?
Can you have branching within the Ticketing System?