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Survey starts in middle of page

  • 26 November 2019
  • 3 replies
  • 113 views

Hi All,

I am previewing a survey on mobile and when I get to the 2nd, 3rd, 4th, etc page of the survey - it does not automatically take me to the top of the survey page. It seems like it may be starting wherever the previous page was left of on?

Any idea how I can fix this?
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Best answer by TomG 30 November 2019, 15:14

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3 replies

Badge +2
Hi leighw,

Unfortunately I don't know the root cause, but I have experienced this issue before and no amount of playing around with the look and feel or question type would fix it. I was in a time crunch and couldn't dig further, so I just created new questions which were formatted exactly the same. For whatever reason, this resolved the issue for me.

Good luck!

Elliot V.W.
Userlevel 7
Badge +27
This might help:
https://www.qualtrics.com/community/discussion/6526/survey-on-mobile
Thanks @TomG. This seems to help!

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