Warning: survey is "out of sync" | XM Community
Question

Warning: survey is "out of sync"

  • 28 November 2019
  • 3 replies
  • 4 views

Hi all! I am a complete newbie to qualtrics thus far. I am shaping a survey and I am getting the warning that "the survey is out of sync." This seems to have started when I added branch logic to the survey flow, but I am not sure.

Could you kindly explain what the warning is trying to say?

3 replies

Userlevel 7
Badge +19
My guess is that your flow doesn't lead to objects. Maybe if you share a screencap of the survey flow, we can help troubleshoot?
Badge +2
Hi gln398,

Are you seeing this warning in the survey flow or on the main survey programming page? I've seen warnings like that on the main survey programming page when my internet connect was spotty and I was changing elements of a survey. To resolve it, I logged out of Qualtrics and then back in.

Things I programmed between the time I saw the warning and when I logged back in were getting deleted, so this isn't a warning I'd ignore while working on a project.

Hope that helps!

Elliot V.W.
Userlevel 3
Badge +11

I had a similar problem, however refreshing and re-opening the survey helped, but the changes were not saved. It must be due to the internet.

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