Community pages-loading VERY slowly | XM Community
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Community pages-loading VERY slowly

  • 12 December 2019
  • 3 replies
  • 8 views

Userlevel 2
Badge +8
Hello community members. Is anyone else having an issue with slowness of pages loading in the Community? It's been like this since inception (created community account) for me. It's very frustrating.

It indicates "Waiting for the player.vimeo.com when the page sits there. Each page takes between 20-40 seconds to load. This is a long time for a web page to load each time.
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Best answer by LaurenK 13 December 2019, 19:27

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3 replies

Badge +2
Hi AMLS,

I haven't noticed pages loading slowly in community, and I've never seen it pause while waiting for player.vimeo.com either.

Best of luck!

Elliot V.W.
Userlevel 2
Badge +8
Thanks @ElliotVW! I've provided Qualtrics feedback using the Feedback side tab and I have a video of the behavior if they need it....we will see what happens. Good to know it's not happening for you. I will also ask my technical support area if it's an issue on our side.
Userlevel 7
Badge +13
Hi @AMLS - I have sent you a private message! If anyone else is experiencing an issue with the community, be sure to reach out to a Community Admin (@LaurenK or @Emily) so we can further investigate!

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