Weekly Product Release Notes - January 21, 2020 | XM Community

Weekly Product Release Notes - January 21, 2020

  • 29 January 2020
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Pages that are bolded indicate new product features or new support pages.

CoreXM


1. Look & Feel: Rewritten to emphasize new Look & Feel over the old.
2. Survey Theming: See above.
3. General Look & Feel Settings: See above.
4. Survey Style & Motion: See above.

CX Dashboards


1. Text iQ for Ticketing: Note added at top of page.
2. Benchmark Editor (CX): Other XMI ratings, not just NPS, now available in this tool.

Frontline Feedback


1. Frontline Feedback Dashboards: New feature.

EX


1. Actions Tab (EX) : New to Lifecycle!
2. Action Planning Basic Overview: On permissions & reporting, clarified Action Planning is now on Lifecycle, but without data restrictions.
3. Action Planning Editor Widget: Only Engagement has access - not Lifecycle.
4. Simple Chart Widget (EE & EL): New section on metric filters.

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