Trending Response Rate | XM Community

Trending Response Rate

  • 17 February 2020
  • 6 replies
  • 5 views

Userlevel 1
I am trying to measure what our response rate is for each month. i have created the formula and can see the current response rate but i am not able to figure out how to put that into a trending line graph. has anybody had any success with this?

6 replies

Userlevel 6
Badge +27
Hi!

have you tried with the respondent funnel??

you can find more information in the support page about it: https://www.qualtrics.com/support/vocalize/widgets/xm-directory-respondent-funnel/
Userlevel 7
Badge +56
@SD123 The best way that I could see to doing it is by creating a new field in your Vocalize data tab -- mapping the field you created for the formula into a Numeric Value field -- then that should appear on your Vocalize dashboard which you can trend over time: https://www.qualtrics.com/support/vocalize/dashboard-settings-cx/dashboard-data/dashboard-data-overview/
Badge +10

AdamK12 What is the formula you used to create the variable?

Userlevel 7
Badge +56

Hi, MelKough17 -- it wasn't a mathematical formula, I simply used topics in Vocalize to associate with specific URLs and thereby link topics to specific elements in an embedded data field.

Badge +10

AdamK12 That was very smart. I understand now. Thank you!

Userlevel 7
Badge +56

MelKough17 Thanks--glad to be of help!

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