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Skipping one option while mapping to Salesforce

MsIreen FinlandCommunity Member, XMPN Member, Qualtrics Brand Admin Superuser ✭✭✭✭

Hi all,

Has anyone encountered the following dilemma:
We have a matrix question with several statements and with one of the options being N/A. In SF we have a numeric field, and we don't want to change the field type to map the N/A there. We want the field to be empty in case there is an N/A option selected by the respondent.

How can we do it? In the actions I don't see any kind of easy solution for this.

Thank you in advance!


  • JenCX
    JenCX Broomfield, COCommunity Member, XM Advocate, XMPN Member, Qualtrics Brand Admin Wizard ✭✭✭✭✭

    This may be too simple to be the solution, but what happens if you mark 'exclude from analysis'?