Have you already seen Work:New.0 ? Tell us in a few words what you've learned from the video on the Community!

Introducing Weekly Product Release Notes

KatharineS Seattle, WA Administrator

The XM Platform is constantly updating and improving. Weekly Product Release Notes serves as a way to record recent updates to the product with links to the support site. As an added bonus, we'll include support pages that might've had big edits clarifying how existing features work.

What kinds of updates are included here?

  1. New products
  2. Changes to existing products (both big and small)
  3. New support pages and other step-by-step guides

Since this category is more focused on product updates than the support site itself, we will exclude tinier site updates, like rewording a sentence, changing a typo, or a minor screenshot change. However, if a small support site change majorly affects workflow or understanding of functionality, we try to include it.

How often will posts go up on this category?

Weekly on Wednesday.

How do I subscribe to these updates?

You must be a registered member of the Qualtrics Community before you can subscribe. Luckily, anyone with a Qualtrics account can sign up!

  1. Once you're logged in, navigate to the Weekly Product Release notes category.
  2. Click the bell icon in the upper-right.
  3. Select your subscription preference. We recommend only following Discussions, not Comments (otherwise you'll get notified for every comment left on a post, instead of just new posts that come up).

You can select one of the following subscription preferences:

  • Follow: This option will allow you to follow the category without receive email notifications, and filter your Recent Discussions list.
  • Discussions: This option will allow you to follow the category and receive notifications when new discussions are added.
  • Discussions and Comments: This option will allow you to follow the category and receive notifications when new discussions and comments are posted.
  • Unfollow: This option will appear once you choose to follow and subscribe to notifications, and will allow you to unfollow and disable notifications.

You can also sign up for email notifications!
1. Go to your profile.

  1. Select Notification Preferences.

  2. Scroll down to Followed Categories and make sure to select Email for the Weekly Product Release Notes.

  3. Save your changes!

How do I leave feedback?

We value your feedback, and are constantly using it to improve the Weekly Release Notes.

  • If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
  • If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
  • You can provide feedback on the Weekly Product Release Notes here.


  • MsIreen
    MsIreen Finland Superuser ✭✭✭✭

    great idea! i find changes on the support site pretty annoying in the sense that "i know i saw it somewhere here, but now it is gone" :angry:

  • MsIreen
    MsIreen Finland Superuser ✭✭✭✭
    edited February 2020

    @KatharineS A weird request, if i may... Can the dates in the update post headers be written in a different format than mm/dd/yyyy? I am from Europe and find them extremely confusing.. Can they be in a text format at least, like February 12?

  • KatharineS
    KatharineS Seattle, WA Administrator

    @MsIreen That is a perfect request, and I'm a little embarrassed I didn't think of it myself :) I'll edit those dates so we write them out with a named month, e.g., February 12, 2020.

  • MsIreen
    MsIreen Finland Superuser ✭✭✭✭

    @KatharineS Thanks a lot! Really appreciate that!

  • AdamK12
    AdamK12 Bethesda, MD Superuser ✭✭✭✭

    @KatharineS Thanks for making this feature available -- it's going to helpful to stay apprised of feature updates.

  • brianj
    brianj Qubie ✭

    Hi @KatharineS, I am"following" the Weekly Product Release Notes, but I am not receiving any email updates. In my Notification Preferences I have enabled Email for all items I thought were relevant in the "General" section. Do you know which item I need to allow Email notifications for in order to receive the Weekly Product Notes by email?

  • KatharineS
    KatharineS Seattle, WA Administrator

    @brianj Under your notification preferences, "Weekly Product Release Notes" is the category, and you'll probably want to subscribe "Discussions" rather than comments. I'll add some more steps to this post to clarify for the future! Please let me know if you have any further questions

  • justinrz
    justinrz California, USA Qubie ✭

    Does this still exist? I can't see it?

  • sonja
    sonja Qubie ✭

    Hi, I can't find the "Weekly Product Release Notes" in my profile / notification preferences either. How can I subscribe to be notified? Thanks!

  • KatharineS
    KatharineS Seattle, WA Administrator

    Hi @justinrz and @sonja - we are looking into this. In the meantime, I'd recommend subscribing to New Product Features, the parent category of Weekly Product Release Notes