we have a huge problem with exporting data. The problem is that in some instances, variable labels are exported incorrectly. I'm not a 100 percent sure but it seems that Qualtrics is exporting previous labels. For example, in one case we created a question in English that needed to be translated to the target language. But Qualtrics always exports this label in English (as it was one of the previous labels), although this was already translated (and appears correctly in the survey in the translated version). In some cases the label is also exported twice for different variables (probably because that variable was moved and SPSS is using the old label for this one).
This problem occurs with all sorts of data export: SPSS files (datasets and sytax), exporting reports as word, it is even displayed wrongly in the report section. The only instances where I see the correct labels are the survey editor and the actual survey (which is the most important part, of course).
How can we fix this? This is a huge problem for us since we have surveys in multiple languages. Basically, it makes it impossible to compare labels.
Best answer by Emily
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