Problem with Login on google chrome | XM Community
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Problem with Login on google chrome

  • 16 June 2018
  • 1 reply
  • 22 views

Hi

I have a two surveys that I am using with my participants. A week after the completion of the first survey, they receive a second survey where they have to login with a code they created a week before for themselves. I did this in order to pull over into the second survey embedded data. Somehow this isn't working in google chrome or firefox but is working in safari. I have no clue what could be wrong and have already launched my survey.
Anybody have a clue? I need to fix this quickly seeing as the survey is already launched.
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Best answer by Emily 21 June 2018, 21:24

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Hi @CarliO! This issue sounds like it would best be handled by our support team. Therefore, I recommend reaching out to them here and they will be able to get you the assistance that you need!

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