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Survey Response PDF download. Any way to disable?

NWTEL
NWTEL UK Qubie ✭
edited June 23 in Survey Platform

Hello! Thanks for your wisdom in advance!

At the end of our survey, we are triggering an email to the completer with their survey responses.

I note that a PDF is included that can be downloaded. This is horribly formatted and we would prefer if either

this wasn't included (can it be disabled?) or

wondered whether there are settings to format the PDF or offer in a different format in the email?

Other than that, any other advice or tips on this matter?

Answers

  • MatthewM
    MatthewM Chicago, IL Superuser ✭✭✭✭

    Hi @NWTEL ,

    It sounds like you are using Email Triggers under Tools? The downloadable PDF summary is definitely inferior to summaries that Qualtrics makes available elsewhere in the platform. If that is the case, you might look into an alternative under the Actions tab and set up an Email Task with a Response Report. I've found these PDFs to be much more reader-friendly.