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Send thank you email using an anonymous link

  • 10 July 2018
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Part 1 -
Is there a way to send a thank you email after someone has provided their email in a survey with an anonymous link? We have a survey right now that will determine which "program" is right for you based on how you respond to 4 questions. Then we have a form question that asks for contact info including email. People will be taking this event at a survey and may not remember what program was the right fit for them. Is there a way to send them a thank you that includes which program is right for them?

Part 2 -
The program information is saved in separate blocks and branch logic is used to get the associated program based on responses from the 4 questions. The blocks with the program information only have text - example: "The [insert program name] program is right for you. Here is a link to get more information." Are you able to insert the program in the email if it is only a text block that shows on the screen?

Part 3 -
I am assuming we cannot do part 2. If that is the case, we can set-up different thank you email messages based on the logic of what program information gets presented in the survey flow. Just need to make sure that their responses can then be tied back to their form entry (back to part 1 of this entry)


Thank you for your help!!
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Best answer by TomG 11 July 2018, 00:06

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Part 1 - You can pipe the answer to the email question into the address of an email trigger

Part 2 - You could create a single MC question with all the programs as choices (maybe just pipe them from your descriptions) at the end of the survey (same page as contact info?). Add display logic to each choice along the lines of "if program description was displayed". Hide the question with JavaScript. Pipe the displayed choices (there will only be one if your display logic is correct) into your email trigger.

Part 3 - You can do separate email triggers with a condition. Use a condition like I mentioned in Part 2 (if program description was displayed). This is probably easier than Part 2.

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