How can I send the second part of a questionnaire after a period of time? | XM Community
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How can I send the second part of a questionnaire after a period of time?

  • 16 July 2018
  • 3 replies
  • 149 views

I designed a survey to test the usage of an App, so after a first questionnaire to collect demographics and let participants download the App I need a follow-up questionnaire (after 2 weeks) to gather feedback about it. Is there a way to automatically schedule it?
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Best answer by PeeyushBansal 27 July 2018, 12:21

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3 replies

Userlevel 7
Badge +33
It can be done using contact list triggers, that contact list you can use in another survey and schedule distribution for required date.
Userlevel 6
Badge +6
That’s right. You can set them up in the Tools menu on the Edit screen. It may be a good idea to add some unique identifier that will allow you to link the pre and post survey. This can be done by passing a value in the query string of the url. Basically just add something like this to the end of the second survey URL:

?myValue=value

The value would probably be piped text so that it can be dynamic for each participant
Userlevel 7
Badge +13
Hi @Aniello! Feel free to also check out this page about setting up an Email Trigger!

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