Delete contact or update survey response depending on embedded data | XM Community
Question

Delete contact or update survey response depending on embedded data

  • 16 April 2021
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I was wondering if it is possible to delete a contact or update survey responses depending on embedded data. This means that I would like to flag either a contact or a survey response with some embedded data (like FlaggedForDeletion or FlaggedForAnonymization).
After setting the FlaggedForDeletion embedded data of a contact to 'X' or setting the FlaggedForAnonymization embedded data of a survey response to 'X', I would like to automate some action. The action should either be directly triggered if a contact or a survey response was flagged or it should check daily if something was flagged. Is it possible to set up this condition somehow? Based on this I would then schedule the follow-up tasks (WebService calls) to either delete the contact or anonymize (clear personal data from response) a response.
Thanks for your expertise.


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