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Has anyone integrated operational data into Qualtrics that is unrelated to a survey?

gisaacgisaac ChicagoCommunity Member, Qualtrics Brand Admin Qubie ✭

Has anyone integrated operational data into Qualtrics that is unrelated to a survey?

The ask from upper management is to have a consolidated dashboard that shows the operational metrics we measure daily (standalone from feedback) as well as the combined x/o data we have in Qualtrics. Currently the company uses Tableau and Google Analytics for daily monitoring and now we are adding Qualtrics into the mix. Our fear is the execs will choose one dashboard to view and it will not be Qualtrics. Example of daily metrics would be overall page visits, total orders, total calls etc.

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Best Answer

  • JenCXJenCX Broomfield, COCommunity Member, XM Advocate, XMPN Member, Qualtrics Brand Admin Wizard ✭✭✭✭✭
    Accepted Answer

    We push quite a bit of o data from SFDC and store it in Q so that we can use it with the x data for analysis, but it's on the person level, not an aggregate.

    I would recommend setting up a call with your account manager and/or customer success manager to see how they can help you with your specific use case. They're wizzes with figuring out how to make Qualtrics be the best for you.

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