{"totalCount":22,"payload":"\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/b4150064-c6b7-42ea-8286-1afcd7e955dd.png\u0022 alt=\u0022Morgan Johansson\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c92ba45b-bf9f-426a-9ed4-12b155f43794_thumb.jpg\u0022 title=\u0022Former XM Community Team Member\u0022 alt=\u0022Former XM Community Team Member\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Morgan Johansson\u0022\u003E\n                    Morgan Johansson\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222024-02-07\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.qualtrics.com\/articles\/599\u0022\u003E\n                                        \ud83d\udcf0 February XM Insider: Customer Experience\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/b4150064-c6b7-42ea-8286-1afcd7e955dd.png\u0022 alt=\u0022Morgan Johansson\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c92ba45b-bf9f-426a-9ed4-12b155f43794_thumb.jpg\u0022 title=\u0022Former XM Community Team Member\u0022 alt=\u0022Former XM Community Team Member\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Morgan Johansson\u0022\u003E\n                    Morgan Johansson\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222024-02-01\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.qualtrics.com\/articles\/596\u0022\u003E\n                                        Introducing 2024: The Year of Trust\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/b4150064-c6b7-42ea-8286-1afcd7e955dd.png\u0022 alt=\u0022Morgan Johansson\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c92ba45b-bf9f-426a-9ed4-12b155f43794_thumb.jpg\u0022 title=\u0022Former XM Community Team Member\u0022 alt=\u0022Former XM Community Team Member\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Morgan Johansson\u0022\u003E\n                    Morgan Johansson\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222024-01-10\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.qualtrics.com\/articles\/551\u0022\u003E\n                                        \ud83d\udcf0 January XM Insider: Customer Experience\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/b4150064-c6b7-42ea-8286-1afcd7e955dd.png\u0022 alt=\u0022Morgan Johansson\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c92ba45b-bf9f-426a-9ed4-12b155f43794_thumb.jpg\u0022 title=\u0022Former XM Community Team Member\u0022 alt=\u0022Former XM Community Team Member\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Morgan Johansson\u0022\u003E\n                    Morgan Johansson\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222024-01-08\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.qualtrics.com\/articles\/552\u0022\u003E\n                                        The Humanized Digital Experience Ratings\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/b4150064-c6b7-42ea-8286-1afcd7e955dd.png\u0022 alt=\u0022Morgan Johansson\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c92ba45b-bf9f-426a-9ed4-12b155f43794_thumb.jpg\u0022 title=\u0022Former XM Community Team Member\u0022 alt=\u0022Former XM Community Team Member\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Morgan Johansson\u0022\u003E\n                    Morgan Johansson\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-12-19\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.qualtrics.com\/articles\/539\u0022\u003E\n                                        How to Develop a Business Case for XM Investments\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/b4150064-c6b7-42ea-8286-1afcd7e955dd.png\u0022 alt=\u0022Morgan Johansson\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c92ba45b-bf9f-426a-9ed4-12b155f43794_thumb.jpg\u0022 title=\u0022Former XM Community Team Member\u0022 alt=\u0022Former XM Community Team Member\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Morgan Johansson\u0022\u003E\n                    Morgan Johansson\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-12-06\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.qualtrics.com\/articles\/515\u0022\u003E\n                                        \ud83d\udcf0 December XM Insider: Customer Experience\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/b4150064-c6b7-42ea-8286-1afcd7e955dd.png\u0022 alt=\u0022Morgan Johansson\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c92ba45b-bf9f-426a-9ed4-12b155f43794_thumb.jpg\u0022 title=\u0022Former XM Community Team Member\u0022 alt=\u0022Former XM Community Team Member\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Morgan Johansson\u0022\u003E\n                    Morgan Johansson\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-12-01\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.qualtrics.com\/articles\/514\u0022\u003E\n                                        2024 Global Consumer Trends Report\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/b4150064-c6b7-42ea-8286-1afcd7e955dd.png\u0022 alt=\u0022Morgan Johansson\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c92ba45b-bf9f-426a-9ed4-12b155f43794_thumb.jpg\u0022 title=\u0022Former XM Community Team Member\u0022 alt=\u0022Former XM Community Team Member\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Morgan Johansson\u0022\u003E\n                    Morgan Johansson\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-11-29\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.qualtrics.com\/articles\/509\u0022\u003E\n                                        Fundamentals of Customer Experience\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/b4150064-c6b7-42ea-8286-1afcd7e955dd.png\u0022 alt=\u0022Morgan Johansson\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c92ba45b-bf9f-426a-9ed4-12b155f43794_thumb.jpg\u0022 title=\u0022Former XM Community Team Member\u0022 alt=\u0022Former XM Community Team Member\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Morgan Johansson\u0022\u003E\n                    Morgan Johansson\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-11-15\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.qualtrics.com\/articles\/501\u0022\u003E\n                                        XMI Customer Ratings \u2013 Consumer NPS, 2023 (by industry)\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/b4150064-c6b7-42ea-8286-1afcd7e955dd.png\u0022 alt=\u0022Morgan Johansson\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c92ba45b-bf9f-426a-9ed4-12b155f43794_thumb.jpg\u0022 title=\u0022Former XM Community Team Member\u0022 alt=\u0022Former XM Community Team Member\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.qualtrics.com\/members\/morgan-johansson-32853\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Morgan Johansson\u0022\u003E\n                    Morgan Johansson\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-11-14\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.qualtrics.com\/articles\/498\u0022\u003E\n                                        XMI Blog Post: The Path to Building a Modern Digital CX Program\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n"}