The Stars slider does not seem to work on all smartphones? | XM Community
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The Stars slider does not seem to work on all smartphones?

  • October 24, 2018
  • 2 replies
  • 49 views

Did anyone else encounter problems with disappearing of the stars on mobile devices? And how to solve this?

Best answer by PeeyushBansal

With star slider sometime browser type creates problem. Or changing a theme can help Also read below discussion https://www.qualtrics.com/community/discussion/comment/5554#Comment_5554

2 replies

PeeyushBansal
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • Answer
  • October 24, 2018
With star slider sometime browser type creates problem. Or changing a theme can help Also read below discussion https://www.qualtrics.com/community/discussion/comment/5554#Comment_5554

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • October 24, 2018
Hi @Ingrid! If you are using a custom theme, please fill out the 'Report a Theme Issue' survey found on this page to get in touch with our Design Team! Otherwise, this sounds like a question our Support Team would best be able to handle.